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Counseling and psychological services

Northeastern offers in-person individual and group counseling sessions on its Oakland campus to support student wellness and success. The professional staff in our Counseling and Psychological Services Office (CAPS) will help guide you to the services that best meet your needs and encourage you to schedule an initial appointment with a CAPS therapist for assessment.

CAPS utilizes a short-term model of therapy for individual sessions to assist students in addressing issues common in a college setting, including:

  • Personal Issues: Stress and anxiety, depression, anger, loneliness, guilt, self-esteem, grief, and loss
  • Relationship Issues: Romantic relationship difficulties, sexual concerns, roommate conflicts, difficulties with co-workers, issues with family or friends
  • Developmental Issues: Identity development, adjustment to college, life transitions, cultural concerns
  • Impacts of Interpersonal and Systemic Oppression: Racial trauma, racialized and gendered violence, anti-Blackness, experiences of homophobia & transphobia, discrimination or bias in the classroom and on campus
  • Gender Affirmation Procedure Assessments for Letters of Support
  • Academic Concerns: Performance anxiety, perfectionism, underachievement, motivation, concerns about future school and work
  • Other Issues: Spiritual concerns, body image/food preoccupation, healthy lifestyle choices, alcohol and drug use concerns, sexual assault

Make a counseling appointment

You can schedule in-person and teletherapy appointments by visiting the Cowell front desk or contacting CAPS at 510.430.2111 during business hours.

Find@Northeastern provides you with a variety of mental health resources. Full-time, degree-seeking Northeastern students can connect to confidential 24/7 urgent mental health support by calling 877.233.9477 (US), 855.229.8797 (Canada), or +1.781.457.7777 (international). They also can register for unlimited free counseling sessions through Uwill and use the mental health app Headspace. Additionally, all Northeastern students can access a moderated peer-to-peer support community through Togetherall.

If you’re a faculty or staff member who has non-urgent concerns about a student, please email

As always, in case of a life-threatening emergency, please call 911 or go to your nearest emergency room. If you need urgent support and are on campus, you can also reach public safety at 510.430.5555. If you live on campus, you can also contact the resident assistant on duty.

24-hour crisis hotlines

Alameda County Crisis Line:
1.800.309.2131 (all ages)
Teens, text SAFE to 20121

National Suicide Prevention Lifeline:
988 or 1.800.273.8255 (TALK)
1.888.628.9454 (español)

Bay Area Women Against Rape:
510.845.7273 (English and Spanish)

Trans Lifeline:

Crisis Text Line:
Text HOME to 741741

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